Recent Photo of Jenson
Jenson Goh Chong Leng’s professional activities can be categorized into 3 main areas:
- Technical related – where it showcases Jenson’s strong ability to drive technical projects and deep technical knowledge in contemporary technologies in the market;
- Management related – where it showcases Jenson’s strong managerial competencies in leading large project team in complex IT implementations and as a member of the senior management team of King Edward VII Hall.
- Quality related – where it showcase Jenson’s ability to drive significant quality improvement projects throughout his organization which resulted in millions of dollars of cost saving.
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Degrees and Professional Certifications
Bachelor of Science, Computer Science (with Merit), 1997
Master of Science, Computer Science, 2000
Certified TOGAF 8 Enterprise Architect
Lean Six Sigma, Black Belt
Certified IT Project Management (CITPM)
Sun Certified Java Programmer
Sun Certified Java Developer
Sun Certified Web Component Developer
Sun Certified Business Component Developer
Sun Certified Developer for Java Web Service
Sun Certified Mobile Application Developer
Sun Certified Enterprise Architect
Sun Certified Solaris 9 System Administrator
Sun Certified Solaris 9 Network Administrator
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Achievements & Awards
Technical Related
Computer Centre’s Director Award 2007 (Highest honor given to an IT professional for his technical and managerial competencies)
Management related
Jenson was recently selected into the prestigious Grooming Excellence Managers (GEMS) programme in NUS. It is a programme that is reserved for only top 1% of NUS Professional Staff. It is designed specially to prepare participants of the programme to become the next generation leaders in NUS.
Quality related
Since 2007, Jenson has been prolific in the area of quality management in local and international scene. He has been recognized as an quality expert in NUS.
- 2 Outstanding and 1 Merit Awards, NUS IQ Team Award, 2012
- NUS Service Quality Award 2012, Service Champion (Highest honor given to NUS staff for service excellence) – Only staff in NUS that won this award twice.
- 2 Star Awards and 1 Gold Awards, National Innovation and Quality Circle (NIQC), 2011
- Third Placing, NUS VOICE Best Individual effort of the year award, 2010
- 4 Gold Awards, National Innovation and Quality Circle (NIQC), 2010
- 2 Silver Awards, International Convention on Quality Control Circles (ICQCC), 2010
- First Placing, NUS VOICE Best Individual effort of the year award, 2009
- 2 Outstanding Awards, NUS IQ Team Award, 2009
- 1 Star Award and 1 Gold Award, National Innovation and Quality Circle (NIQC), 2009
- 1 Gold Award, 1 Silver Award and 1 Bronze Award, International Convention on Quality Control Circles (ICQCC), 2009
- First Placing, NUS VOICE Best Individual effort of the year award, 2008
- 1 Outstanding Award and 1 Merit Award, NUS IQ Team Award, 2008
- 1 Silver Award, National Innovation and Quality Circle (NIQC), 2008
- NUS Service Quality Award 2007 (Highest honor given to a NUS staff for service excellence)
- First Placing, NUS VOICE Best Individual effort of the year award, 2007
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Technical Related Activities
Jenson started his career in IT in June 1997 as a Research Assistant to Prof Ooi Beng Chin (Dean, School of Computing, NUS). His main duties were to make sure that the database research group IT needs were well taken care of. During this period, he managed the entire IT infrastructure (both servers and development environments) within the lab for a group of around 5 researchers. He took the opportunity to complete his Master of Science during this period. His technical competency was best demonstrated where he single-handedly written up a Storage Manager, a.k.a. StorM in Java. This storage manager handled all low-level operations at database level and featured an innovative dynamic buffer management scheme that he was responsible in designing. His research findings on his buffer management scheme were published in a top-tier database journal (VLDB journal) and a second upper-tier conference (CIKM). He completed his Master of Science by Research in 2000.
In 2003, Jenson was selected by Sun Microsystems and Infocomm Development Authority of Singapore to take part in the prestigious Java Black Belt programme. This programme identified and trained a selected group of élite Java candidates across various industries in Singapore through a rigorous 8 months industry attachment programme. Jenson cleared the programme with flying colours. Besides being certified as a Sun Certified Java Programmer, Java Developer and Java Enterprise Architect (mandated by the programme), Jenson made full use of his stay in Sun Microsystems headquarter in Menlo Park, USA by continuously upgrading his skillset though certifications. By the time Jenson came back to NUS in 2004, he is certified in all available Sun Microsystems’s Java certifications (for detail of Java certifications, see here). He is also certified as a Sun Microsystems Solaris System and Network Administrator. This cemented Jenson’s reputation as an expert in Java in NUS.
In 2007, Jenson led a team of elite Java developers in NUS to develop a Java Shared Component library for Computer Centre. This shared component has significantly reduced the time needed to develop Java application in NUS.
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Managerial Related Activities
As a Senior IT Manager in Computer Centre
In 2005, Jenson was tasked by the management of Computer Center to take on the critical role of managing the largest IT system in NUS namely Centralized Online Registration System (CORS). The system is being used by a myriad of stakeholders across the university. Jenson managed a large group of developers and system administrators (team size range from 6 to 12) with diverse skill sets to maintain this system. When Jenson took over the system in 2005, it was plagued with many problems and was deemed as one of the worst system in NUS’s history by many stakeholders. Under his leadership and management, Jenson systematically navigated through many obstacles to bring CORS from a worst system status to an award-winning one. In 2006, CORS was awarded the Best Business Optimization Award (by the then Mercury Interactive, now brought over by HP).
By the time Jenson withdrawn from his duties as CORS manager, the system has been an overwhelming success in NUS. Satisfaction level from students has improved for 5 consecutive years from around 60% to >80%. Satisfaction level from stakeholders has reached >90% and sustained at that level for many years. Consequently of his achievements, Jenson was awarded the highly regarded Computer Centre’s Director Award in 2007. This award is only given to staff who possessed exemplary technical expertise and leveraged upon them to drive significant organizational results to the Centre. In the same year, Jenson was awarded the NUS Service Quality Award 2007. This award is given to a selected elites in the area of service excellence in NUS. Having proven himself in his managerial role, Jenson was selected by the Director of Computer Centre for the Senior Management Training Programme conducted by School of Business in 2007. This programme is specially intended for future leaders of NUS.
To further broaden his horizon in the area of strategic management, Jenson began to embark in his journey of PhD study in mid of 2007. The rigor of NUS PhD study has made such a mark in Jenson’s managerial ability that Jenson is constantly consulted for many management problems in Computer Centre. He is well-known by many as a visionary in his thoughts and possesses the ability to bring dreams to reality. In the year 2009, Jenson’s passion of continuous self-improvement has propelled him to undertake two key certification projects to enhance his managerial skill sets. He obtained the Certified IT Project Manager (CITPM) and Lean Six Sigma Black Belt at the end of the same year.
Due to his pro-activeness in continuous improvement, Jenson was hand-picked to be part of the Innovation Team setup in Computer Centre in 2010. It’s sole purpose is to inculcate a culture of innovation within Computer Centre. In the third quarter of 2010, Jenson was being asked to lead the effort of implementing a key strategic project, Enterprise Architecture, for NUS. He is currently being appointed as the Programme Manager. The role requires him to work closely with senior management of multiple offices across NUS. It is a testimony and belief of his strong ability to excel and deliver high quality and impactful results in all his endeavors by the Computer Centre’s management.
As the Senior Management Team in King Edward VII Hall, NUS
Beside his duties in Computer Centre, Jenson is a member of King Edward VII Hall senior management team. As part of his portfolio, he is responsible in making critical decisions surrounding the management of the hall. These decisions include tender evaluation of caterer and cleaner contracts, budget review and approval board for all major hall undertakings such as repainting of the whole hall, refurbishment of toilets and etc. His in-depth knowledge in strategic management has allowed him to achieve outstanding performance in this role. His expertise in IT and quality improvement methodologies have helped the hall saved significant amount of money in its day to day operations. In 2010, two of the projects undertaken by him as member of the senior management team has won Gold awards in the National Innovation and Quality Circle (organized by Spring Singapore).
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Quality related Activities
Jenson is well-regarded in NUS as a Quality Expert. Beside being certified as a Lean Six Sigma Black Belt, under his leadership, he and his team have achieved significant amount of Quality related awards over the years. In the process, he has helped NUS save millions of dollars. For example, just the 4 Lean Six Sigma projects alone that he is involved in have a total cost saving amount of close to 800,000 dollars.
If you would like to know more about Jenson, a more detailed resume can be provided upon request.
