We were having our usual Friday’s night out. The night was young and we were sitting in Coffee Bean chit chatting. Suddenly, my pal, Wee Yeh then said something to this effect: You know Jenson, there are two ways that people get motivated. One, fear and two, greed. These words struck a deep core in [...]
Archive for the ‘Work’ Category
8 Sep
How can you make the core values of your organization ‘stick’?
Raise your hand if you have no idea what is the true meaning of your organization’s core values. If I am to ask this question to members of an organization, I am confident that more than 80% of its employees will be raising their hands frantically. It makes one wonder why is it so difficult [...]
18 Jun
The science of asking the right strategy questions
I was reading a book called the Seven Strategy Question by Robert Simons and it helped me came to a full appreciation of why we are constantly struggling as an IT department in NUS. It is a revelation at a very deep level. It is so deep that many of the heart ‘knots’ that exist [...]
16 Mar
EA Series: The Beginning of an Epic Journey
After 6 months of preparation, the journey that I have been tasked to take on has begun. Today, it is an all important day. A day of which the approval to start the Enterprise Architecture Programme of which I am placed in charge of has been given. I marvel over the many months of efforts [...]
9 Mar
How do I deal with disappointment in life?
Have you ever get overwhelmingly disappointed with your life? You look around you and you see people huge progression in their life and you wonder why you are still in your current stagnant stage? You go to work and realize that because of your heighten sensitivity in perception, you get to sense things that are latent and [...]
5 Mar
Package and Bundle – A Method to Sell your Idea
I am being tasked by the Director of Computer Centre, NUS to head the drive for a new project called Enterprise Architecture since last year Sept. When I first heard of Enterprise Architecture, I have a hard time understanding what it is and what is so good about it. As I dive deeper into it, [...]
7 Jan
My take on “Is it Wrong to Set Aside a Personal Knowledge Day?”
If you missed my blog on my question, here it is. The majority of the responses that I have gathered so far can be generally divided into two camps. One camp quoted Google. The logic is innovation comes from the freedom of activities. By giving free times for employees to explore their interests, they believe [...]
25 Aug
Diving into the unknown
Starting out in your career is always hard. Changing ‘direction’ in the middle of your career is even harder. That is exactly what will happen to me comes 1 Sept. The good old CORS will be slowly fading into my past. A new unknown awaits me in Computer Centre in its place. The management told [...]
23 Jul
Co-creating service excellence as a team – a personal account
Service excellence is both a simple and difficult thing to achieve. On the one hand, it is can be as simple as performing a service to our customers that puts a smile on their faces. On the other hand, it can be as difficult as improving by a 20% points in a customer’s satisfaction survey. [...]
